Shipping policy

At CartLoop, we aim to make your order journey simple and clear. Please read the following information before placing your order.

1. Order Processing

Orders are usually prepared and dispatched within [1–3 business days] after payment is confirmed. Orders placed on weekends or public holidays may be processed on the next working day.

2. Delivery Time

After dispatch, orders generally reach you within 5–10 business days. Delivery times can vary depending on your location, courier service, weather, or other unexpected delays.

3. Shipping Charges

Shipping charges, if applicable, will be shown at checkout before you complete your purchase. Any free-shipping offer will be clearly mentioned on the website.

4. Tracking Your Order

Once your package has been dispatched, we will provide tracking details where available. You can use these details to follow the progress of your shipment.

5. Incorrect Address or Contact Details

Please make sure your delivery address and phone number are correct before placing your order. CartLoop cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Delivery Problems

If your package arrives damaged, opened, or with missing items, please contact us as soon as possible at  cartloop.in@gmail.com with your order number and clear photos/videos of the package and product.

Important Notes * Delivery dates are estimates and are not guaranteed. * Courier delays, weather conditions, public holidays, or other circumstances may affect delivery. * Please keep your phone available around the expected delivery date in case the courier needs to contact you. * If a parcel is returned because it was refused or repeatedly missed, additional charges may apply for sending it again. * Items that arrive broken, damaged, or with any part missing may not be eligible for return or replacement, depending on the circumstances. * By placing an order, you agree to the terms mentioned in this Shipping Policy.